Our Pledge of Confidentiality & Privacy

Your computer is personal. Your privacy should be, too.

At Metro Computerworks, we understand that your computer holds more than just data. It holds your family photos, personal memories, private conversations, financial information, and sometimes your entire livelihood. When you trust us with your device, we understand the responsibility that comes with it.

We want you to feel just as comfortable trusting us with your privacy as you do trusting us with your repair.

Our Promise to You

Your Privacy Is Respected. We do not browse through your personal files, photos, emails, documents, or other private information out of curiosity. Your personal information is not part of our job unless it is directly relevant to the repair you have authorized.

We Only Access What Is Necessary. Our goal is to complete your repair while respecting your privacy at every step. We access personal data only when reasonably necessary to diagnose or perform an authorized repair, and we will seek your permission whenever reasonably possible.

Your Information Stays Confidential. We will not sell, share, copy, or disclose your personal information for our own purposes. Any information we encounter while working on your device is treated with care and discretion, subject to applicable legal requirements.

No Snooping. No Unnecessary Access. We believe your private information should remain private. We treat your device with the same respect we would want someone to show us when handling our own personal computers.

Trust Is Earned. We know that handing over your computer requires trust. We take that trust seriously, and we are committed to treating every customer honestly, respectfully, and professionally.

A Personal Commitment From Metro Computerworks

We believe computer repair should give you peace of mind, not leave you worrying about who might see your personal information. Whether you bring us a computer for a simple tune-up, a complicated repair, or help recovering important files, your privacy matters to us.