About Us

Metro Computerworks was founded in January 2002 in its current location. The shop is not a retail parts store, but a repair / consulting shop. No appointment needed to come see us for dropping off a computer for diagnosis or repair. 

What sets us apart from others is personal attention. We often describe our service model as “concierge-class”, meaning we work with care and urgency to each client on a case by case basis, and calls are answered in person by a knowledgeable technician. We strive to earn long-lasting relationships so you know you have someone to count on for any technical situation.

Hours of Operation

Monday-Friday 9:00-6:00
Saturday 10:00-2:00 (via appt.)

Contact Us

(503) 289-1986
info@metrocomputerworks.com
2256 N. Albina Ave, Ste 181, Portland, OR 97227

 

Meet the Team

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Gene Gratton -

Owner

Gene is a native Portlander. He began as a Macintosh consultant after Apple Computer introduced the Mac in the mid-eighties. Gene has over 25 years of computer support experience working with businesses and home clients. He has operated Metro Computerworks for since January, 2002 – gradually developing hundreds of clients in the Portland metropolitan area. He attended a Microsoft Certification boot camp in 2001 where he earned the Microsoft Certified Professional cert (MCP), and created Metro Computerworks as both a PC / Windows and Mac technologist. He holds undergraduate degrees in Business – Finance and International Studies, and earned an MBA from the University of Oregon. When not working on and in the business, he spends time with his lovely family, and practices classical guitar.

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Wolfenrel Tilley - Lead Technician

Wolfenrel “Wolfie” Tilley’s expertise with computers originates from her early childhood, playing with her first computer at the age of five. Always having a curiosity for how things worked, she joined a FIRST FLL robotics team, utilizing the LEGO Mindstorms NXT to solve complex challenges. But of course, that wouldn’t be enough to satisfy her curiosity. Diving further into both programming and hardware repair, she began studying programming in Python and C at eleven years of age, before developing her first, full website less than six months later. And rather than take her desktop to a repair shop, she performed her own repairs, picking and swapping out components as needed. She took her expertise to Free Geek, where she interned at the Tech Support window for a year, before finding herself right at home at Metro Computerworks. At home, she loves to animate, develop software, create music, or spend time with her three dachshunds.

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Marty - Shop Dog


Marty came from Coos County where he was found as a stray in the Spring of 2011. He was sent to the Oregon Humane Society after qualifying for the Second Chance program. After a couple of days there I came to adopt him. He was quite timid and insecure at first, so I started bringing him with me on service calls and to the shop. The diverse exposure to so many people has grown his social skills and confidence. He’s a sucker for treats and likes to run and play in the park with other dogs, though he is a bit of a thief. He wants all the balls in the park for himself. You can surely meet him if you come by the shop.